This study aims to demonstrate the derivation of social sustainability metrics that guide the decision-making of hotel managers regarding sustainability strategies based on the case study of Hotel Tigaiga in the Canary Islands, using a noninstrumental approach of the stakeholder theory.
Citation Guzmán-Pérez, B., Mendoza-Jiménez, J. and Pérez-Monteverde, M.V. (2022), “Measuring the social sustainability of hotels: a case study from the Canary Islands”, International Journal of Contemporary Hospitality Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJCHM-05-2021-0610